Merchant Experience Specialist Internship:
As an intern, you will:

Develop Standard Operating Procedures (SOPs) and design workflows to present to the product teams.

Analyze data, derive insights, and plan execution for merchant experience initiatives.

Collaborate across teams, including CXO, product, engineering, and business unit (BU) leaders, to align on strategies for customer experience improvements.

Research to find new solutions for improving the customer/merchant experience.

Create presentations for cross-functional teams to drive alignment on goals and initiatives.

Develop a deep understanding of product, technology, and business touchpoints to enhance customer satisfaction.

Evaluate and improve existing merchant experience processes.

Take ownership of key metrics such as NPS, MTTR, Automation, and CSAT.

Leverage technology and automation to improve end-customer processes.

Implement best-in-class services and product delivery experiences for merchants.

Drive continuous process improvement across support and business teams.
Partnerships Analytics Internship:
As an intern, you will:

Analyze large and complex data sets to address open-ended, high-impact business problems using data mining, experimentation, and statistical analysis techniques.

Develop a strong understanding of Razorpay’s business and product, using data analysis to generate insights and support strategic goals.

Conduct root cause analysis and generate insights for recurring business use cases through automation and self-serve platforms.

Work with business and data engineering teams to ensure data accuracy and provide feedback on data quality improvements.

Create and automate self-serve dashboards for presenting insights to stakeholders using tools such as Tableau, Qlikview, and Looker.

Apply techniques such as exploratory data analysis (EDA), cohort analysis, and funnel analysis to derive actionable recommendations.

Develop and communicate business insights with compelling stories that align with organizational goals.

Collaborate with product and engineering teams on continuous process improvements.
Product Development Engineer Internship:
As an intern, you will:

Understand feature requirements based on product specifications and business needs.

Collaborate with cross-functional teams to ensure feature integration across services.

Write extensible code to support customization across banks and payment gateways.

Add necessary tests and set up alerts for new features.

Participate in on-call rotation to address production issues.

Work on building features from scratch and drive them to completion.

Continuously learn and contribute to multiple internal services.

Follow the below steps to apply for the program:
1. Visit Our Official Website.
2. Read carefully all the information about the program details.
3. Click on the "Register" to complete the registration with required details.
4. After successful registration, Use the received credentials to log into your account.
5. Once logged in, Click on the "Apply" button.
6. You will be directed to the application form. Fill in all the required details accurately.
7. Prepare the necessary documents as specified in the application requirements.
8. Upload these documents in the designated sections of the application form.
9. Before submitting, review all the information you have provided.
10. After that, Click on the "Submit” button to submit your application.
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